Migrant worker NGO & hotline directory — who to call in Thailand
A worker-facing directory of the NGOs and government hotlines that help domestic and migrant workers in Thailand: wage disputes, abuse, trafficking, legal aid, and repatriation. It lists phone numbers, emails, and languages for each, with the official source. maidthailand.com is free for workers and never asks workers for money.
If you are in immediate danger right now — you are being prevented from leaving, your passport is being held against your will, or someone is harming you — call 1300 (24-hour Social Assistance Centre, interpreters available) or the police anti-trafficking line 1191. From outside Thailand, call or text +66 99 130 1300.
Use this page like this:
- Wages, contract, day off, work permit — call the labour hotlines (1694 or 1506), or an NGO below for legal aid and a translator.
- Abuse, trafficking, held against your will — call 1300 now, then reach an NGO that knows your language.
- You speak Burmese, Lao, Khmer, or Tagalog — go straight to the organisation that serves your language; it is listed under each entry.
- You are not sure who to call — start with HomeNet Thailand or MAP Foundation; they will point you to the right place.
maidthailand.com is free for workers. We never ask workers for money. Anyone who asks you to pay for a job through us is a scam. The organisations on this page are independent. We do not represent them, and they do not represent us — we list them because they help workers. Always check a number on the organisation's own website (the source link is under each entry) before you call.
Government hotlines — free, in Thailand
These are short national numbers. You can dial them from any Thai phone. Save them to your phone now.
| Number | What it is for | Languages & hours |
|---|---|---|
| 1300 | Social Assistance Centre (Ministry of Social Development and Human Security). Trafficking, abuse, violence, and crisis help. Takes reports and refers you to shelters and services. | 24 hours. Interpreters available. From abroad: +66 99 130 1300 (call or SMS). |
| 1694 | Department of Employment migrant worker hotline. Work permits, changing employer, recruitment, and labour questions. | English, Burmese, Cambodian. Mon–Fri, office hours. |
| 1506 | Ministry of Labour hotline. Press 1 for Social Security, 2 for Employment, 3 for Labour Protection and Welfare (wage and MR 15 complaints). | Thai (interpreter availability varies). 7:00–19:00 weekdays; 8:30–16:30 weekends. |
| 1191 | Royal Thai Police Anti-Trafficking in Persons Division. For trafficking and criminal exploitation. | Thai; ask for an interpreter. 24 hours. |
Sources: 1300 — Nation Thailand, govt worldwide trafficking line; 1694 — Ministry of Labour; 1506 — Ministry of Labour; 1191 — IOM Thailand referral manual. Always confirm a short number on the official site before relying on it.
NGOs that help migrant & domestic workers
These organisations give direct help: legal aid, translators, shelter referral, help with unpaid wages, and support if you have been trafficked or abused. Phone an NGO when you need a real person, not a recorded menu.
HomeNet Thailand (Foundation for Labor and Employment Promotion)
Helps with: domestic worker rights, unpaid wages, gender-based violence support, counselling, and referrals. Strongest network among Myanmar migrant domestic workers; runs the Bangkok Migrant Worker Resource Centre. Based in Bangkok (Chatuchak).
- Phone: +66 2 513 9242
- Email: [email protected]
- Website: homenetthailand.org
- Languages: Thai and English; works closely with Burmese-speaking domestic workers.
Source: HomeNet Thailand contact page; resource-centre role per ILO TRIANGLE MRC listing.
MAP Foundation (Chiang Mai & Mae Sot)
Helps with: migrant worker support, women's rights and gender-based violence, labour disputes, and community organising — focused on workers from Myanmar. A grassroots NGO running a Migrant Worker Resource Centre, founded in 1996.
- Phone (Chiang Mai): +66 53 328 134
- Phone (Mae Sot): +66 55 536 685
- Email: [email protected]
- Website: mapfoundationcm.org
- Languages: Burmese, Shan, Karen, Thai, English (materials published in these languages).
Source: MAP Foundation contact page.
Note: a 24-hour MAP hotline number is referenced in older sources but is (verify) against the official contact page above before publishing it.
Human Rights and Development Foundation (HRDF)
Helps with: legal aid and litigation for migrant workers — labour abuse, trafficking, wage theft, and cross-border disputes. Offices in Bangkok, Chiang Mai, Mae Sot, Mahachai (Samut Sakhon), and Phuket.
- Phone (Bangkok): +66 2 277 6882
- Phone (Chiang Mai): +66 81 595 7578
- Email: [email protected]
- Website: hrdfoundation.org
- Languages: Thai and English; works with Burmese-speaking communities. (verify) direct interpreter languages with the office.
Source: HRDF contact page.
Labour Protection Network (LPN) Foundation
Helps with: a worker complaint hotline, anti-trafficking support, and labour rights help — long focused on Samut Sakhon, a major migrant-worker area. Headquartered in Pathum Thani.
- Hotline (Burmese): +66 34 434 726
- Hotline (Lao): +66 92 321 1516
- Hotline (Khmer): +66 85 534 1595
- Hotline (Thai): +66 84 121 1609
- Email: [email protected]
- Website: lpnfoundation.org
- Languages: Thai, Khmer, Lao, Burmese.
Source: LPN Foundation services page.
IOM Thailand (UN Migration)
Helps with: safe migration information, counter-trafficking, and Migrant Resource Centres (including in Bangkok, Mae Sot, and Mae Hong Son). The United Nations migration agency; not an emergency line — for information and referrals.
- Phone (Bangkok office): +66 2 343 9400
- Email: [email protected]
- Website: thailand.iom.int
- Office hours: Mon–Thu 09:00–17:00, Fri 09:00–15:30.
Source: IOM Thailand contact page. (verify) the office phone on the page before relying on it.
ILO TRIANGLE in ASEAN (Thailand)
Helps with: the ILO labour-migration programme behind the Migrant Worker Resource Centres. Workers are usually served through its partner NGOs (HomeNet in Bangkok, MAP in Chiang Mai). Good for data, rights information, and finding your nearest resource centre.
- Bangkok MRC (with HomeNet): +66 2 513 9242
- Website: ILO TRIANGLE in ASEAN — Thailand
- Resource-centre list: Migrant Worker Resource Centres in Thailand
- Languages: through partner NGOs, by location.
Source: ILO TRIANGLE Migrant Worker Resource Centres.
Migrant Workers Office (MWO) Bangkok — for Filipino workers
Helps with: labour, legal, medical, welfare, and repatriation help for Filipino workers, run by the Philippine government (Department of Migrant Workers) at the Philippine Embassy. Opened October 2025.
- Hotline (LINE / Viber / WhatsApp): +66 83 137 6167
- Address: Unit 909–911, 9th Floor, Emporium Tower, Sukhumvit Road, Khlong Tan, Khlong Toei, Bangkok 10110.
- Website: bangkokpe.dfa.gov.ph
- Languages: Tagalog and English.
Source: Philippine Embassy Bangkok — MWO opening and services.
How to make the call go well
- Have your facts ready. Your name, your nationality, where you are, what happened, and any dates. If wages are owed, the amount and how long.
- Ask for an interpreter if the person does not speak your language. The 1300 line and several NGOs can arrange one.
- Keep evidence. Photograph your passport, visa, work permit, contract, and any payslips, and send the photos to a family member. If your documents are taken later, you still have proof.
- Write down who you spoke to and what they told you to do next. Keep the number.
Frequently asked questions
Who do I call in Thailand if my employer is not paying me?
What number do I call if I think I have been trafficked or am being held against my will?
Do any of these hotlines speak my language?
Does maidthailand.com charge workers to use these contacts?
Primary sources
- Ministry of Labour — 1694 hotline for migrant workers
- Ministry of Labour — 1506 service hotline
- HomeNet Thailand — contact page
- MAP Foundation — contact page
- Human Rights and Development Foundation (HRDF) — contact page
- Labour Protection Network (LPN) Foundation — services page
- IOM Thailand — contact page
- Philippine Embassy Bangkok — MWO opening and services
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